As a member of the TECH-NET Professional program we agree to:
Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.
Offer customers a price estimate for work to be performed.
Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.
Make every effort to keep the customer informed about appointments and completion deadlines.
Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.
Provide and honor Advance Auto Parts manufacturer warranties.
Exercise reasonable care for the customer's property while it is being serviced.
Make every effort to fix the customer's vehicle right the "first time".
Maintain a system for fair settlement of customer's complaints.
Cooperate with established consumer complaint mediation activities.
Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.
What Our Customers Are Saying
I could not have asked for a better experience. Garner Lube & Tune really values their customers!
Very honest assessments, recommendations and great staff! Been looking for a trustworthy mechanic and found this place which I highly recommend.
I had a service message on my car -- went in without an appointment -- service and price was great! They always treat me well.
When a problem arises they jump on it and have my issues resolved in a timely manner. Thank you for all you do. I highly recommend this company.
They are sincere professionals and ALWAYS do an amazing job on my vehicles. My business and all my family members use them for our auto mechanic needs.
I had a wonderful experience! They were quick, efficient and so unbelievably friendly. Highly recommend!
Awesome place, honest and friendly. My husband and I finally found a reliable mechanic. I highly recommend them to ANYONE in need of car care.
Adri T. D.
Very friendly staff. Had brakes and rotors replaced. My SUV drives smoother than before. They did a great job in repairing my vehicle and I am happy ?! 5 stars from me I will highly recommend them for all your auto repairs!
Garner Lube and Tune is great. The service is always friendly and the work gets done in a timely manner. They go above and beyond to make you happy.
I had new tires installed on my vehicle and the service was excellent. They explained that I had other issues that would need serviced at a later date which I appreciated but they were not pushy whatsoever. I'll definitely be back!